How to Identify Fake China Post Tracking Scams & Get Legitimate Shipment Tracking
How to Identify Fake China Post Tracking Scams & Get Legitimate Shipment Tracking
Don’t fall for scams—learn to spot fake tracking numbers before it’s too late
Introduction: The Growing China Post Tracking Scam
How to Identify Fake China Post Tracking Scams & Get Legitimate Shipment Tracking 10
Sarah’s nightmare began with a simple purchase. She ordered a $150 designer handbag from a Facebook ad, received a China Post tracking number, and watched eagerly as the package supposedly made its way to her doorstep. Two weeks later, the tracking showed “Delivered”—but Sarah never received anything.
When she contacted the seller, they ghosted her. PayPal denied her dispute because the tracking number showed delivery. It wasn’t until she contacted China Post directly that she discovered the truth: the tracking number belonged to a package delivered to an address 500 miles away. Sarah had fallen victim to a fake tracking scam number, and she was out $150.
Sarah’s story isn’t unique. According to the Better Business Bureau, fake tracking number scams have surged by over 300% since 2020, with China Post being one of the most commonly exploited shipping services. Many cross-border sellers also face this risk when cooperating with unqualified suppliers, you can avoid such fraud by cooperating with formal shipping agents with official postal cooperation.
Why China Post is a Prime Target for Scammers
High Volume: China Post ships over 10 billion packages annually to international destinations
Loose Verification: Less stringent tracking validation compared to FedEx or DHL
Language Barriers: Many buyers can’t navigate Chinese tracking systems
Long Shipping Times: 15-60 day delays make it easier for scammers to disappear
Multiple Handoffs: Packages transfer from China Post to local carriers (USPS, Royal Mail), creating tracking gaps
What You’ll Learn in This Guide
How to identify fake China Post tracking scams numbers in seconds
The 7 critical red flags that expose scams
Step-by-step verification methods used by professionals
What to do if you’ve already been scammed (including how to get your money back)
How to protect yourself from future fraud
What is China Post & How Does it Work?
China Post Overview
China Post (中国邮政) is the state-owned postal service of the People’s Republic of China, operating under the State Post Bureau since 1949. It’s one of the world’s largest postal networks, handling both domestic and international shipments.
Key Facts:
Official Name: China Post Group Corporation
Coverage: 55,000+ postal outlets across China
International Reach: Delivers to 200+ countries
Annual Volume: 10+ billion international parcels
Most Used By: AliExpress, Wish, eBay, Amazon sellers
China Post Service Types Comparison
Service Type
Tracking Number Format
Скорость
Trackability
Typical Cost
Best For
Registered Air Mail
RA/RB/RC + 9 digits + CN
15-30 days
Full tracking
$3-8
Standard items
EMS Express
EE/EB + 9 digits + CN
5-10 days
Real-time updates
$15-30
Urgent shipments
ePacket
LZ/AM + 9 digits + CN
10-20 days
Full tracking
$4-10
E-commerce (under 2kg)
Surface Parcel
CP + 9 digits + CN
60-90 days
Limited tracking
$2-5
Heavy, non-urgent
Small Packet Plus
UU/LP + 9 digits + CN
20-40 days
Partial tracking
$2-4
Lightweight items
Unregistered Mail
Starts with “U”
30-60 days
China only
$1-3
Very cheap items
How China Post International Shipping Works
Here’s the typical journey of a China Post package to the United States:
Stage 1: Domestic Collection (Days 1-3)
Seller ships package from Chinese city
First scan: “Item accepted at facility”
Package travels to regional sorting center
Stage 2: International Transit (Days 4-15)
Package arrives at international gateway (Beijing, Shanghai, Guangzhou)
Customs clearance in China
Air freight to destination country
Status: “Dispatched from country of origin”
Stage 3: Arrival & Transfer (Days 16-20)
Arrives at destination country (e.g., USA)
Customs inspection
Critical handoff: Package transfers to local carrier (USPS, UPS)
Tracking number may change or need separate lookup
Stage 4: Final Delivery (Days 21-30)
Local carrier (USPS) handles last-mile delivery
Status updates on both China Post and USPS systems
Final scan: “Delivered”
Why Packages Transfer to USPS/UPS
Universal Postal Union (UPU) Agreement: Under international postal treaties, China Post partners with local postal services for final delivery. In the USA, this is almost always USPS.
Key Point: Once your package enters the USA, USPS takes over. You can track it using:
Your original China Post tracking number on USPS.com
Both China Post and USPS tracking systems simultaneously
Understanding Real China Post Tracking Numbers
The Anatomy of a Real Tracking Number
A legitimate China Post tracking number follows the S10 Universal Postal Union standard:
[2 Letters] [9 Digits] [2 Letters]
↓ ↓ ↓
Service Unique ID Country
Code Code
Пример: RB123456789CN
Breaking it down:
RB: Registered Air Mail service type
123456789: Unique package identifier
CN: China (country of origin)
Complete China Post Tracking Number Format Guide
By Service Type:
Starting Letters
Service Name
Описание
Tracking Features
RA, RB, RC, RD
Registered Air Mail
Standard tracked airmail
Full tracking, signature on delivery
EE, EB, EY
EMS Express
Fast express service
Real-time updates, priority handling
LZ, AM, LK
ePacket
Economy e-commerce
Full tracking, USPS partnership
CP, CJ, CQ
Surface Parcel
Sea/land transport
Limited tracking, very slow
LP, LU, LX
Small Packet
Lightweight items (under 2kg)
Partial tracking
UU, UA, UG
Unregistered
Cheapest option
Only tracked within China
VA, VB, VC
Insured Parcel
High-value items
Enhanced tracking + insurance
Valid vs Invalid Format Examples
✅ VALID Tracking Numbers:
RA123456789CN (Registered Air Mail)
EE987654321CN (EMS Express)
LZ456789123CN (ePacket)
CP111222333HK (Hong Kong Surface Parcel)
❌ INVALID/SUSPICIOUS Formats:
1234567890123 (No letters)
AB12345678CN (Only 8 digits, needs 9)
RA123456789US (Wrong country code)
XZ123456789CN (XZ not a valid service code)
R123456789CN (Missing second letter)
RA123456789 (Missing country code)
Pro Tip: If a tracking number doesn’t match these formats exactly, it’s either fake or from a different carrier.
What is a Fake China Post Tracking Number?
Definition
A fake China Post tracking number is a fraudulent code designed to deceive buyers into believing their package is in transit. These numbers fall into four categories:
Types of Fake Tracking Numbers
1. Completely Fabricated Numbers
How it works: Scammer generates random alphanumeric codes that resemble legitimate tracking numbers.
Пример:
Fake: XQ987654321YZ
Why it's fake: "XQ" isn't a valid China Post service code, "YZ" isn't a country code
Detection: These numbers return “not found” when checked on official China Post or third-party tracking sites.
2. Format Lookalikes (Invalid but Convincing)
How it works: Numbers follow the correct letter-number-letter pattern but use invalid service codes.
Пример:
Fake: ZZ123456789CN
Why it's fake: "ZZ" has never been used by China Post
Detection: Official sites reject these numbers, but casual observers might think they’re valid.
3. Real Numbers from Different Packages (Most Dangerous)
How it works: Scammer steals a legitimate tracking number from another shipment—often one already delivered.
Пример:
Real number: RB456789012CN
Status: Delivered to John Smith, 123 Oak St, Chicago, IL
Your address: 456 Elm Ave, Miami, FL
Why it’s dangerous:
Number validates on tracking sites
Shows “real” movement and updates
PayPal/eBay see “delivered” status
You can’t prove it wasn’t sent to you (initially)
Detection: You need to contact the carrier directly to verify the delivery address.
4. Real Numbers to Wrong Address (Brushing Scam)
How it works: Scammer actually ships something (usually a cheap item) to an address near you, then uses that tracking number.
Пример:
Ordered: $150 leather jacket
Delivered: $0.50 hair tie to 123 Main St, Apt 7 (you're at Apt 12)
Tracking shows: "Delivered to residential address in your ZIP code"
Почему это работает: PayPal/eBay’s systems only check ZIP code match, not full address.
5. Virtual/Pre-generated Tracking Numbers
How it works: Seller creates a valid tracking label but never actually ships the package. The tracking number is real and works on all official sites, but the package never enters the postal system.
Пример:
Tracking number: RB789456123CN
Status: "Label Created, Not Yet in System" or "Pre-shipment Info Sent to China Post"
Reality: Seller printed a label, got a tracking number, but never dropped off the package
```
Why it’s dangerous:
– Tracking number validates on all official sites ✓
– Format is 100% correct ✓
– Some platforms (eBay, Amazon) count “label created” as “shipped” ✓
– Seller gains extra 10-15 days before buyer realizes scam
– By the time tracking never updates, refund window is closing
Why Scammers Use Fake Tracking Numbers
1. Delay Discovery
Fake tracking keeps you waiting 2-4 weeks while your refund window closes.
2. Bypass Platform Protection
Amazon/eBay/PayPal often auto-close disputes if tracking shows “delivered.”
3. Create False Legitimacy
A tracking number makes the seller appear professional and trustworthy.
4. Avoid Accountability
“The package was delivered—contact the postal service, not me.”
5. Enable Further Scams
Your stolen data (from the “order”) can be sold on the dark web.
Common Platforms Where This Happens
Platform
Risk Level
Почему
Facebook/Instagram Ads
🔴 Очень высокий
No buyer protection, new sellers, no verification
Wish
🟠 Высокий
Low-cost items, minimal seller vetting
eBay
🟡 Средний
Buyer protection exists but can be circumvented
AliExpress
🟡 Средний
Escrow system helps, but delays are common
Amazon (3rd party)
🟢 Low-Medium
A-to-Z Guarantee, but scammers still exploit it
Standalone Websites
🔴 Очень высокий
No oversight, often disappear after scamming
Warning Signs of High-Risk Sellers:
New account (less than 3 months old)
Zero or very few reviews
Prices 50%+ below market rate
Only accepts non-reversible payments (crypto, wire transfer)
Website domain registered recently (check on WHOIS.com)
7 Red Flags: How to Spot Fake China Post Tracking Numbers
🚩 Red Flag #1: Incorrect Tracking Number Format
What to check:
Does it have exactly 13 characters?
Does it start with valid service codes (RA, EE, LZ, etc.)?
Does it end with “CN” or “HK”?
Are there exactly 9 digits in the middle?
Common format errors:
❌ 12 characters instead of 13
❌ Starts with random letters (XY, QQ, ZZ)
❌ Ends with wrong country code (US, UK, DE)
❌ Contains special characters or spaces
❌ All numbers, no letters
How to verify format instantly:
Use this quick mental checklist:
2 letters: Service type
9 numbers: Package ID
2 letters: Country
Online validation tool: Visit regex101.com and use this pattern:
^[A-Z]{2}[0-9]{9}[A-Z]{2}$
Paste your tracking number. If it doesn’t match, it’s likely fake.
🚩 Red Flag #2: No Tracking Updates or Activity
Normal tracking timeline (Registered Air Mail to USA):
Day
Expected Status
1-2
“Item posted/collected”
3-5
“Processed at sorting center”
6-10
“Dispatched to destination country”
11-15
“Arrival at destination country”
16-20
“Inbound customs clearance”
21-25
“Transferred to USPS”
26-30
“Out for delivery” → “Delivered”
Suspicious situations:
❌ No updates for 7+ days after “posted”
Real packages get scanned at multiple checkpoints
Even slow surface mail shows movement within 5-7 days
❌ Stuck on “Item posted” for weeks
Indicates package was never actually shipped
Common scammer tactic: generate tracking number without shipping
❌ Sudden jump from “China” to “Delivered” overnight
Impossible: International shipping takes 5-15 days minimum
Suggests tracking number was stolen from a different package
❌ Only one or two generic updates
🚩 Red Flag #3: Tracking Shows Delivery to Wrong Address
This is the most insidious scam—known as a Brushing Scam.
What is Brushing?
Brushing is when a seller ships a cheap item (hair tie, empty box, seeds) to an address near you, then uses that tracking number for your expensive order.
How it works:
You order a $100 item from Seller X
Seller sends a $0.50 trinket to 123 Main St, Apt 5 (nearby address)
Seller gives you the tracking number for that cheap shipment
Tracking shows “Delivered” to your ZIP code
PayPal/eBay sees “delivered” and denies your refund
You’re out $100
Real-World Example:
Order: Samsung Galaxy Watch ($300) Tracking: RA987654321CN Status: “Delivered May 15, 10:23 AM” Reality: A small envelope (1 lb) was delivered to a different address in your ZIP code
How to detect:
✅ Check package weight on carrier’s site:
Your item should weigh 2 lbs, tracking shows 0.5 lbs? RED FLAG
✅ Verify delivery address:
Call USPS/carrier: “Was this tracking number delivered to [YOUR EXACT ADDRESS]?”
They won’t tell you the actual address (privacy), but will confirm if it matches
✅ Check your security camera/doorbell:
No delivery person at the claimed time? FAKE
✅ Ask neighbors:
Did they receive a mystery package around that date?
Why Brushing Scams Work:
PayPal’s automated system only checks ZIP code match, not full address
eBay’s bots approve “delivered” claims without human review
USPS privacy rules prevent them from revealing the actual recipient without a court order
🚩 Red Flag #4: Tracking Only Works on Seller’s Website
Scammers create fake tracking websites that show bogus updates.
NEVER click tracking links in emails/texts. Always manually type the official URL.
🚩 Red Flag #5: Tracking Information is Vague or Generic
Real vs Fake Tracking Language:
Aspect
Real Tracking
Fake Tracking
Location specificity
“Shanghai Pudong International Mail Exchange Station”
“China” or “Overseas”
Time stamps
“2025-05-15 14:32:18”
“May 15” (no time)
Event descriptions
“Export customs clearance completed”
“In transit”
Personnel info
“Signed by: J. SMITH”
“Delivered” (no signature)
Facility codes
“Processing at USPS facility (ZIP 90210)”
“At local facility”
🚩 Red Flag #6: Tracking Doesn’t Match Seller’s Information
What to compare:
What Seller Said
What Tracking Shows
Verdict
“Shipped EMS Express”
Tracking starts with “RA” (Registered Air Mail)
⚠️ SUSPICIOUS
“Arrives in 7-10 days”
Tracking is Surface Mail (60+ days)
⚠️ SUSPICIOUS
“Weighs 5 lbs”
USPS shows 1 lb
⚠️ SUSPICIOUS
“Shipped May 1”
Tracking created May 10
⚠️ SUSPICIOUS
Common mismatches:
❌ Service type doesn’t match:
Seller claims “Fast shipping (EMS)”
Tracking number: CP123456789CN (Surface = slow)
Почему: Seller charged you for expensive service, used cheapest option
❌ Weight discrepancy:
Product dimensions: 12″ x 8″ x 6″, should weigh ~5 lbs
Tracking shows: 0.5 lbs
Почему: Likely a brushing scam (sent cheap item instead)
❌ Tracking predates order:
You ordered: May 10
Tracking label created: May 5
Почему: Scammer is recycling old tracking numbers
❌ Expected route doesn’t match:
Seller location: Beijing
Tracking first scan: Guangzhou (1,200 miles away)
Почему: Possible dropshipper or fake tracking
🚩 Red Flag #7: Price Too Good to Be True + New Seller
This isn’t about the tracking number itself, but about the context that makes fake tracking more likely.
Danger Zone Indicators:
🚨 Price is 50%+ below market rate
Normal price: $120
Seller's price: $49 + "free shipping"
Why it's suspicious: Shipping alone costs $15-30 from China
🚨 New seller account
Account created: Less than 3 months ago
Total sales: 0-50
Feedback: None or all 5-stars (from fake accounts)
🚨 Urgent pressure tactics
“Limited time offer! Only 3 left!”
“Sale ends in 2 hours!”
“98% off today only!”
🚨 Only accepts irreversible payments
Wire transfer / Western Union
Cryptocurrency (Bitcoin, USPS)
Gift cards (huge red flag)
“Friends & Family” PayPal (no buyer protection)
🚨 Website red flags:
Domain registered recently (check WHOIS.com)
No physical address or phone number
Copied product descriptions from Amazon/other sites
Poor grammar throughout
Real Example:
Legitimate Seller:
- Est. 2018, 50,000+ feedback
- AirPods Pro: $179 (slightly below Apple's $249, but reasonable)
- Accepts PayPal Goods & Services
- Has return policy
- Professional product photos
Scammer:
- Est. October 2024, 12 feedback (all 5-star, generic)
- AirPods Pro: $59 "Limited time!"
- Only accepts Zelle or CashApp
- "All sales final, no returns"
- Stock photos stolen from Apple.com
The formula: Unrealistic price + New seller + Fake tracking = Almost guaranteed scam
Real vs Fake Tracking — Example Comparison
Below are two side-by-side tracking histories and characteristic checklists that highlight what a real, verifiable tracking record looks like versus a vague, likely fake one.
REAL Tracking Example
Tracking Number: RB456789012CN • Service: Registered Air Mail • Shipping Time: 22 days
Shenzhen, Guangdong, China
Item accepted at China Post office — Tracking number assigned
Validates on multiple tracking sites (China Post, 17Track, USPS)
FAKE Tracking Example
Tracking Number: XQ741258963CN • Service: Unknown • Shipping Time: “Delivered” in 18 days
Китай
Item shipped
Соединенные Штаты
Package in transit
Chicago
Delivered
✕
Only 3 vague updates in 18 days
✕
No specific facilities or addresses
✕
No time stamps (only dates)
✕
Illogical: “Delivered” without customs, regional sorting, local facility
✕
“Delivered” with no signature or delivery details
✕
Does not validate on official tracking sites (China Post / USPS)
How to Verify China Post Tracking Numbers (Step-by-Step)
6-Step Professional Verification Method
Step 1: Check the Format (30 seconds)
Use the format checklist:
Valid format: [2 Letters][9 Digits][2 Letters]
Example: RB123456789CN
✓ Starts with valid service code (RA, RB, RC, EE, EB, LZ, etc.)
✓ Has exactly 9 digits in the middle
✓ Ends with CN or HK
✓ Total length: 13 characters
✓ No spaces or special characters
Quick regex test (for tech-savvy users):
Pattern: ^[A-Z]{2}[0-9]{9}[A-Z]{2}$
If format is wrong → Stop here. It’s fake.
Step 2: Verify on Official China Post Website (2 minutes)
Once your package arrives in the USA, USPS takes over under the Universal Postal Union agreement. You can track it using:
Your original China Post number (e.g., RB123456789CN)
A new USPS tracking number (sometimes generated, starts with 9)
Steps:
Go to USPS.com
Click “Track & Manage” → “Track a Package”
Enter your China Post tracking number (yes, the same one)
Click “Track”
What you should see:
RB123456789CN
Arrived at USPS Facility
October 10, 2025, 8:45 am
LOS ANGELES, CA 90052
In Transit to Next Facility
October 11, 2025, 2:30 pm
Arrived at Post Office
October 14, 2025, 9:15 am
CHICAGO, IL 60614
Out for Delivery
October 15, 2025, 8:00 am
Expected Delivery by 5:00 PM
If USPS shows nothing:
Package hasn’t entered USA yet (check China Post)
Tracking number is fake
Package stuck in customs
Pro tip: Call USPS customer service (1-800-ASK-USPS) and ask:
“Has this tracking number been scanned into your system?”
“What address is this package being delivered to?”
USPS will confirm if the tracking matches your address (they won’t reveal the actual address, but will tell you if it’s yours).
Step 5: Contact China Post Directly (If suspicious)
How to Identify Fake China Post Tracking Scams & Get Legitimate Shipment Tracking 12
Official customer service channels:
Phone Support:
International hotline: +86 10 11183
EMS dedicated: +86 10 11183 (ask for English service)
Service hours: 8:00 AM – 9:00 PM (Beijing Time, UTC+8)
Language: Primarily Chinese, some English support
Before calling:
Have tracking number ready
Note down seller’s name and platform
Write down your order date
Be prepared for language barriers (use Google Translate on speakerphone if needed)
What to ask:
“Is this tracking number valid?”
“What is the current status of this package?”
“What address is this package being shipped to?” (They may not reveal full address, but can confirm city/ZIP)
“When was the shipping label created?”
“Has this package been delivered? If so, to what address?”
Most small dropshippers and online stores lack direct official cooperation channels with China Post. Some irregular suppliers will use stolen, fabricated tracking numbers or brushing scams to fake delivery records, leading to store disputes, PayPal account limitations and platform penalties.
Our compliant China Post logistics service advantages
We are a professional page shipping agent with official China Post cooperation qualifications:
All ePacket, Registered Air Mail and EMS parcels have 100% real tracking data synced to official postal system;
Legal consolidation and address masking service, all shipment records match real package weight & recipient info;
Complete postal shipping receipts provided for platform dispute evidence;
Dedicated tracking team to check all trajectory updates for your bulk orders.
Contrast: Scam Suppliers VS Formal Shipping Agent
Scammer Supplier: Stolen tracking numbers, brushing empty parcels, no official shipping vouchers, high risk of account ban
Our Service: Official registered tracking, real goods delivery, full verifiable records, fully compliant with Amazon, eBay, PayPal rules
If you need stable, risk-free China Post shipping with authentic tracking for your cross-border business, contact our logistics team for customized quotation and shipping solutions.
Common China Post Scams Beyond Fake Tracking
While fake tracking numbers are the most common, scammers use other tactics involving China Post. Here are the major ones:
1. Brushing Scam
What It Is:
Seller ships an item (usually cheap or empty) to an address near you, then uses that tracking number to “prove” they fulfilled your order.
How It Works:
You order a $200 designer handbag
Seller ships a $0.50 hair clip to:
Your ZIP code, but different street
Your building, but different apartment number
A vacant address near you
Tracking shows “Delivered to residential address in [Your ZIP]”
Seller claims “Package delivered, not our responsibility”
PayPal/eBay sees “delivered” status, denies your refund
Why Sellers Do This:
Fake positive reviews: They can leave themselves 5-star reviews with “verified purchase”
Boost search rankings: Platforms prioritize sellers with high delivery rates
Evade fraud detection: Automated systems see “delivered” and assume order completed
Red Flags:
🚩 Tracking shows “delivered” but you received nothing
🚩 Package weight doesn’t match your order (check USPS/carrier site)
🚩 No photo of delivery (many carriers now photo document)
🚩 Delivered to ZIP code, but not your exact address
How to Protect Yourself:
Call the carrier: Ask for the exact delivery address
Check package weight: USPS.com shows weight—does it match your item?
Require signature confirmation: For orders over $100, insist on signature delivery
Check with neighbors: Sometimes legitimately delivered to wrong address
If You’re a Victim:
Call USPS: 1-800-ASK-USPS (1-800-275-8777)
Request a “delivery address verification”
Get written confirmation it wasn’t delivered to your address
Submit this to PayPal/eBay/platform dispute
File credit card chargeback if platform denies claim
Real case example: Woman ordered AirPods ($159), received tracking for a 1 oz envelope delivered 3 blocks away. Seller refused refund. After 6 weeks fighting, her bank reversed charges with USPS documentation.
2. Customs Extortion Scam
What It Is:
Scammer claims your package is held at customs and demands fees, taxes, or bribes to release it.
How It Works:
You’re given a real or fake tracking number
You receive an email/SMS: “Your package is held at customs”
Message demands payment via:
Wire transfer
Gift cards
Cryptocurrency
“Customs clearance fee” via sketchy link
You pay → scammer disappears with your money
Package never existed, or was never sent
Red Flags:
🚩 Customs never contacts you directly via email/SMS (they send formal postal letters)
🚩 Demands payment via wire transfer, gift cards, or crypto
🚩 Urgent language: “Pay within 24 hours or package will be destroyed”
🚩 Broken English or grammar errors
🚩 Sender email is generic (not @cbp.gov or official domain)
🚩 Asks for passport/ID information
How Real Customs Works (USA):
USPS/carrier pays customs fees for packages under $800
You may owe customs duty if item value exceeds $800
Customs sends formal letter via postal mail, never email/SMS initially
Payment goes through official channels (USPS.com, CBP.gov)
You’re never asked to pay via gift cards or crypto
Example of Fake Customs Email:
Subject: URGENT: Your Package Requires Customs Clearance
Dear Customer,
Your package with tracking RB123456789CN is held at US Customs.
Reason: Missing customs declaration fee
Amount due: $49.99
IMPORTANT: You must pay within 48 hours or your package will be
returned to sender or destroyed.
Click here to pay customs fee: [sketchy-link.com]
US Customs and Border Protection
Red flags in this email:
❌ Real customs never threaten destruction in 48 hours
❌ Generic greeting (“Dear Customer”)
❌ Suspicious payment link
❌ Real CBP never emails directly for routine fees
If You Receive This Scam:
DO NOT PAY or click any links
Check tracking on official USPS.com or CBP.gov
Call USPS: 1-800-275-8777
Call CBP: 1-877-227-5511
Report scam to FTC: https://reportfraud.ftc.gov
3. Phishing with Fake Tracking Links
What It Is:
Scammer sends fake “tracking update” messages with malicious links to steal your personal information or install malware.
How It Works:
You receive SMS/email: “Your package is on the way! Track here: [link]”
Link looks like China Post, but it’s fake (chinapost-track.com vs. ems.com.cn)
Fake site asks for:
Login credentials
Credit card info
Social security number
Address/phone
Scammer steals your data → identity theft, account takeovers
Example Phishing SMS:
China Post: Your package RB123456789CN has been shipped!
Track your delivery: chinapost-tracking.net/track?id=RB123456789CN
Red flags:
🚩 Unsolicited message (you didn’t sign up for tracking alerts)
🚩 Suspicious domain (not ems.com.cn or english.ems.com.cn)
🚩 Asks you to log in or provide payment info
🚩 Shortened URLs (bit.ly, tinyurl) hiding real destination
🚩 Sense of urgency (“Act now!” “Verify within 24 hours!”)
How to Identify Fake China Post Websites:
Real China Post
Fake Phishing Sites
ems.com.cn
chinapost-tracking.net
english.ems.com.cn
ems-track.com
chinapost.com.cn
track-chinapost.org
Secure (HTTPS )
Often not secure (HTTP only)
No login required for tracking
Asks for username/password
Never asks for payment info
Asks for credit card
Professional design
Cheap template, broken images
If You Click a Phishing Link:
Close the page immediately (don’t enter any info)
Clear browser cache and cookies
Run antivirus/malware scan
Change passwords for important accounts (email, banking)
Monitor credit card statements for 60 days
Consider credit freeze if you entered SSN/personal info
4. Package Rerouting/Intercept Scam
What It Is:
Scammer intercepts your package mid-delivery by changing the delivery address or picking it up from the carrier.
How It Works:
You order expensive item with real tracking
Scammer (sometimes the seller, sometimes a hacker) accesses tracking
They contact USPS/carrier claiming to be you
Request “address change” or “hold for pickup”
Package rerouted to their address
You never receive it
How They Access Your Tracking:
Hacked your email (saw order confirmation)
Phishing attack (stole your account credentials)
Seller is the scammer (they have all your info)
Stolen tracking from data breach
Red Flags:
🚩 Tracking suddenly changes to “Forwarded to new address”
🚩 “Customer requested hold for pickup” (you didn’t request this)
🚩 Delivery address changes without your action
🚩 Package says “Picked up by customer” at post office you didn’t visit
How to Protect Yourself:
Require signature delivery for valuable items (over $100)
Create USPS Informed Delivery account: Get alerts for all packages to your address
Enable two-factor authentication on email and shopping accounts
Use complex passwords (unique for each site)
Check tracking daily for any unusual changes
If This Happens:
Call carrier immediately: USPS 1-800-275-8777
Report unauthorized address change
File mail theft report (federal crime in USA)
Contact seller/platform for refund
File police report (required for insurance claims)
Alert credit card company (for chargeback)
Real example: Man ordered $800 laptop from eBay. Tracking showed “forwarded per customer request” to address 200 miles away. He never requested forwarding. Seller claimed “not my problem, it was delivered.” After filing police report and USPS investigation, package was recovered from scammer’s address. Seller’s eBay account was suspended.
What to Do If You’ve Been Scammed
If you’ve confirmed you have a fake tracking number or been scammed, act fast. Here’s your step-by-step recovery guide:
Immediate Actions (Within 24 Hours)
1. Stop All Communication with the Scammer
❌ Don’t argue or threaten
❌ Don’t accept “excuses” or delays
✅ Take screenshots of ALL conversations
✅ Save order confirmations, receipts, emails
✅ Document everything with dates/times
2. Screenshot and Save Evidence
What to document:
[ ] Order confirmation email
[ ] Payment receipt/transaction ID
[ ] Product listing (before seller deletes it)
[ ] All messages with seller
[ ] Tracking number and history
[ ] Seller’s profile/account info
[ ] Any promises made about shipping/delivery
Pro tip: Use cloud storage (Google Drive, Dropbox) to back up evidence in case your device fails.
3. Contact Your Payment Provider IMMEDIATELY
If you paid with credit card:
Call card issuer’s fraud department
Say: “I want to dispute a charge for non-delivery”
Reference: Fair Credit Billing Act (your right to chargebacks)
Timeline: You have 60 days from statement date to dispute
If you paid with PayPal:
Go to Resolution Center: https://www.paypal.com/disputes
Click “Report a Problem”
Select “I didn’t receive my item”
Upload all evidence
Timeline: 180 days from payment date
If you paid with debit card:
Call bank immediately
Debit cards have weaker protection than credit cards
May need to file fraud report
Freeze card if you suspect card info was stolen
If you paid with wire transfer/gift cards/crypto:
⚠️ Almost impossible to recover
Contact FBI’s IC3: https://ic3.gov
File local police report
Learn from mistake (never use these methods online)
4. Alert the Platform Where You Bought
Amazon:
Go to Orders → Problem with Order → “Item not received”
File A-to-Z Guarantee claim
Amazon investigates and usually refunds within 48 hours
If denied, escalate to credit card chargeback
eBay:
Go to Purchase History → More Actions → “I didn’t receive it”
File Money Back Guarantee request
eBay holds seller’s funds during investigation
Provide tracking discrepancy proof (wrong address delivery)
AliExpress:
Open Dispute before “Buyer Protection” expires
Select “Parcel not received” or “Wrong item”
Upload evidence (screenshots, tracking info)
Escalate to AliExpress mediation if seller refuses refund
Timeline: Open dispute within 15 days of delivery date or before protection expires
Etsy:
Contact seller first (required by Etsy)
If no response in 48 hours, open case with Etsy Support
File “Not as Described” or “Item Not Received”
Facebook/Instagram Marketplace:
Report the seller’s profile (Report → Fraud/Scam)
Leave warning comment on their posts (warn others)
Facebook offers minimal buyer protection
Rely on PayPal/credit card protection instead
Actions Within 1 Week 📋
5. File Formal Complaints
Federal Trade Commission (FTC) – USA:
Website: https://reportfraud.ftc.gov
Report mail fraud and identity theft
FTC tracks patterns to investigate large-scale scams
Your report helps protect others
Internet Crime Complaint Center (IC3) – FBI:
Website: https://ic3.gov
For internet fraud over $100
Provides case number for police reports
FBI may investigate if part of larger operation
Better Business Bureau (BBB):
Website: https://bbb.org/file-a-complaint
Search for seller’s business name
File complaint (public record, warns other consumers)
BBB may mediate dispute
Your State’s Attorney General:
Google: “[Your State] Attorney General consumer complaints”
Especially important if seller is US-based
State AG can file charges against fraudulent businesses
Postal Inspection Service – USA:
Phone: 1-877-876-2455
Website: https://postalinspectors.uspis.gov
For mail fraud (using USPS to commit fraud)
Federal crime with serious penalties
Your Local Police Department:
File report if scam exceeds $500
Bring all evidence: screenshots, receipts, tracking info
Get case number (needed for insurance, chargebacks)
Police may not investigate small-dollar scams, but creates official record
6. Document Carrier Investigation Results
Call USPS (if package shows delivered):
Number: 1-800-275-8777
Request “Package Intercept” investigation
Ask for GPS coordinates of delivery location
Request written confirmation of delivery address
Get tracking investigation reference number
Call China Post:
Number: +86 10 11183
Request formal investigation into tracking number authenticity
Ask for origin address verification
Request email confirmation of findings (in English if possible)
Save all documentation:
Investigation reference numbers
Customer service rep names and employee IDs
Call dates/times
Email confirmations from carriers
Actions Within 1 Month
7. Escalate to Credit Card Chargeback (If Platform Denied Dispute)
When to use chargeback:
PayPal/platform denied your dispute
Seller proved fake “delivery” with brushing scam tracking
You have carrier documentation proving misdelivery
60 days haven’t passed since statement date
How to file:
Call credit card “Disputes” or “Chargebacks” department
Reference: Fair Credit Billing Act Section 1666
State your case: “Merchant claimed delivery, but carrier confirms wrong address”
Submit evidence:
Order details and amount
Screenshots of seller’s listing
Tracking number showing fake/wrong delivery
USPS/carrier written statement
All communication with seller
Platform dispute denial (if applicable)
Chargeback dispute codes to request:
Code 30: Services Not Provided or Merchandise Not Received
Code 53: Not as Described or Defective Merchandise
Code 57: Fraudulent Transaction
Timeline:
Investigation takes 30-90 days
Bank may issue provisional credit immediately
Final decision depends on evidence quality
Win rate: Higher if you have carrier documentation proving misdelivery
8. Consider Legal Action (For Large Amounts)
Small Claims Court:
When to use: Scam amount is $3,000-$10,000 (varies by state)
Cost: $30-$100 filing fee
No lawyer needed: Represent yourself
Вызов: Must identify seller’s real identity and location (difficult for overseas scammers)
Class Action Lawsuit:
If many people scammed by same seller/operation
Search: “[Seller Name] class action lawsuit”
Join existing lawsuit if available
Contact consumer protection attorney for consultation
Realistically: Most small-dollar scams ($50-$500) aren’t worth pursuing legally. Focus on chargebacks and platform disputes.
Use unique, strong passwords (password manager like Bitwarden, 1Password)
Enable 2-factor authentication everywhere possible
10. Leave Public Warnings
Help protect others:
Leave honest review on platform (if allowed after dispute)
Post on Reddit: r/Scams, r/Aliexpress, r/eBay
Warn on Trustpilot: https://trustpilot.com
Share on social media: Tag seller’s account, platform’s support
Update BBB complaint: Add resolution outcome
Template warning:
⚠️ SCAM ALERT: This seller provided fake tracking number RB123456789CN.
Tracking showed "delivered" to wrong address. I never received my $150 order.
PayPal initially denied my dispute until I provided USPS documentation.
AVOID THIS SELLER. Use credit card, not debit, for better protection.
Alternative Shipping Options
If you want to avoid China Post risks, request these alternatives:
Carrier
Скорость
Tracking
Cost
Best For
DHL Express
3-5 days
Real-time
$$
Urgent/valuable items
FedEx International
4-7 days
Excellent
$$
Important documents
SF Express
5-10 days
Real-time
$
Asia region, reliable
UPS Worldwide
5-12 days
Excellent
$$
High-value goods
EMS (China Post)
5-10 days
Good
$
Faster China Post option
Yanwen
10-25 days
Good
$
Budget alternative
When to avoid China Post:
Orders over $100 (use tracked express)
Time-sensitive deliveries
Unfamiliar/unverified sellers
Items that can’t be replaced easily
How to request alternative: Message seller before buying: “Can you ship via DHL/FedEx instead? I will pay extra shipping fee.”
FAQ About Tracking Numbers
Q: What does a real China Post tracking number look like?
A: Format is XX123456789XX (13 characters total). Starts with service code (RA, RB, EE, LZ, etc.), has 9 digits in middle, ends with CN or HK.
Q: What do China Post tracking numbers start with?
A: Common prefixes:
RA/RB/RC/RD: Registered Air Mail
EE/EB: EMS Express
LZ/AM: ePacket
CP: Surface Parcel
LP/LU: Small Packet
Full list in “Understanding Real Tracking Numbers” section above.
Q: Can you track China Post with a USPS tracking number?
A: Yes. Once package enters USA, you can track the original China Post number on USPS.com. Sometimes USPS generates a new number starting with “9”, but the original still works.
About Scams
Q: How can I tell if my China Post tracking number is fake?
A: Check these 7 red flags:
Wrong format (not 13 characters or invalid letters)
No updates for 7+ days
Doesn’t work on official sites (ems.com.cn, 17track.net)
Only works on seller’s website
Vague updates (“China” → “Delivered” with nothing between)
Shows delivered to wrong address
Seller is brand new + unrealistic prices
Q: Why is my China Post tracking not updating?
A: Possible reasons:
Normal: Label created but not shipped yet (wait 2-3 days)
Normal: Package in transit between countries (5-10 day gaps are common)
Проблема: Stuck in customs (can take 1-2 weeks)
Scam: Tracking number is fake (test on multiple sites)
If no updates for 10+ days, contact seller and China Post (+86 10 11183).
Q: Can fake tracking numbers show as “delivered”?
A: Yes, in two ways:
Stolen number: Scammer uses real tracking from different package already delivered elsewhere
Brushing scam: Scammer ships cheap item to nearby address, shows “delivered” to your ZIP code
Solution: Call carrier to verify exact delivery address.
Q: What happens if I get a fake tracking number?
A: If you paid with credit card or PayPal:
Contact seller for explanation (give 48 hours)
File dispute with platform (Amazon, eBay, etc.)
If denied, file credit card chargeback
Report to FTC (reportfraud.ftc.gov)
Most buyers recover money within 30-90 days if they act quickly.
About China Post Service
Q: Is China Post legit or a scam?
A: China Post is legit—it’s the official state-owned postal service of China. However:
Scammers exploit it by using fake tracking numbers
Legitimate shipments can be very slow (15-60 days)
Tracking updates are sometimes inconsistent
Always verify tracking on official ems.com.cn and third-party tools.
Q: Do packages from China Post get transferred to USPS?
A: Yes, 99% of China Post packages to USA transfer to USPS for final delivery. This happens under Universal Postal Union agreements. The handoff occurs after customs clearance at ISC (International Service Center).
Q: Who delivers China Post in the USA?
A: USPS (United States Postal Service) handles nearly all China Post final deliveries. Occasionally, private carriers (UPS, FedEx) may deliver if seller upgraded to express service.
Q: How long does China Post take to deliver?
A: Typical timelines to USA:
EMS Express: 5-10 days
ePacket: 10-20 days
Registered Air Mail: 15-30 days
Surface Parcel: 60-90 days
Add 1-2 weeks during holidays (Chinese New Year, Singles Day, Christmas).
Q: Does China Post go to USPS or UPS?
A: USPS for standard mail (95% of shipments). UPS/FedEx only if seller specifically paid for private carrier service (rare, more expensive).
About Verification
Q: How do I verify a China Post tracking number?
A: Follow 3-step verification:
Check format: Must be XX123456789XX (13 characters)
Test on official site: https://english.ems.com.cn
Cross-check: Test on 17track.net, parcelsapp.com, aftership.com
If it works on all three = likely real. If only seller’s site = fake.
Q: Where can I track my China Post package?
A: Official tracking sites:
China Post official: https://english.ems.com.cn
17Track (best aggregator): https://17track.net
Parcels App: https://parcelsapp.com
USPS (after entering USA): https://usps.com
Never use random tracking sites from seller’s links.
Q: How to contact China Post customer service?
A: Official channels:
Телефон (international): +86 10 11183 (8 AM-9 PM Beijing Time)
Электронная почта: feedback@chinapost.com.cn (2-5 day response)
Online chat: http://nmc.ems.com.cn (look for chat bubble, limited English)
Prepare tracking number, order date, and destination info before contacting.
About Problems
Q: What if my tracking says delivered but I didn’t get the package?
A: Take immediate action:
Check with neighbors, household members
Look around property (porches, garages)
Call carrier: “Was tracking XX123456789XX delivered to [your exact address]?”
Request GPS delivery coordinates
If wrong address: Get written confirmation → File dispute
Contact seller with evidence
File dispute within 48 hours for best results.
Q: Can I get a refund with a fake tracking number?
A: Yes, if you act quickly:
PayPal: File “Item Not Received” dispute (have 180 days)
Credit card: File chargeback within 60 days of statement
Amazon/eBay: Use platform protection (A-to-Z, Money Back Guarantee)
Success rate is 70-90% if you have evidence (carrier confirmation, screenshots, etc.).
Q: How long should I wait before reporting a problem?
A: Timeline:
Day 1-7: Normal shipping delays, no action needed
Day 8-14: Contact seller for update
Day 15+: If no tracking updates, verify number on official sites
Day 20+: If still no updates, file dispute with platform
Day 30: Last chance for many refund windows—act now
Never wait beyond your platform’s refund deadline (check before buying).
Conclusion: Stay Safe, Shop Smart
Fake China Post tracking numbers are a growing problem, but you can protect yourself by staying vigilant.
Three Core Principles:
Verify Before You Trust
Always check tracking on official sites (ems.com.cn, 17track.net)
Test the format: Must be 13 characters (XX123456789XX)
If it only works on seller’s link = RED FLAG
Use Protected Payment Methods
Credit cards offer best protection (chargebacks)
PayPal Goods & Services (not Friends & Family)
Never use wire transfer, crypto, or gift cards for online purchases
Act Fast When Something’s Wrong
Contact carrier within 48 hours if tracking shows wrong delivery
File disputes immediately—don’t wait
Document everything from day one
Remember:
China Post itself is legitimate—scammers just exploit it
Most fake tracking scams can be defeated with proper verification
You have strong buyer protection if you use the right payment methods
When in doubt, trust your instincts—if it seems too good to be true, it is
Bookmark this guide and share it with anyone who shops from China. Together, we can make online shopping safer.
Have you encountered a fake China Post tracking scams? Leave a comment below sharing your experience—your story could help protect others.
Ivy is a Sourcing Specialist at Sellers Union. She shares hands-on experience in supplier selection, quality control, and market trends to help global wholesalers make informed decisions. Her goal is to simplify the sourcing process and help brands build efficient supply chains in the industry.
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